Tuesday 21 August 2012

The Active Directory user or group does not exist. Contact yout network administrator

Error when enabling a new user or group in Dynamics AX 2012: "The Active Directory user or group does not exist.  Contact yout network administrator"


Resolution
To get round the issue it appears that all fields need to be populated.  By populating the Alias field in my scenario to match the user id field it appeared to then allow me to enable the user

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